SERVICE COORDINATOR
Web ID: TSGW6215
Classification: Installation - Maint - RepairManufacturing
City: Wichita
State: KS
Local Location: Wichita, KS
Compensation: $15.00 - $16.00 per hour
Education: High School Diploma or Equivalent
Job Description: The service coordinator recruits and trains customer service employees, manages the employee schedule, oversees daily employee interactions with customers, handles any complaints or questions, and reports to the manager as necessary.
Acts as liaison between clients and company.
Answers client and customer questions.
Addresses and resolves any issues and complaints.
Reports problems and unresolved issues to manager.
Writes up reports of client and customer activity or complaints.
Devises ways to improve customer service and client relationships.
Assists customers in a retail setting.
Promotes company products and services.
The service coordinator recruits and trains customer service employees, manages the employee schedule, oversees daily employee interactions with customers, handles any complaints or questions, and reports to the manager as necessary.