Customer Service Representative / Teller
Web ID: W8001
Classification: AccountingAdministrative - ClericalBanking
City: Wichita
State: KS
Compensation: $16.00 - $18.00 per hour
Education: High School Diploma or Equivalent
Benefits: Comprehensive Benefits Package
Job Description: We are seeking a dedicated and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in various financial services. Your primary responsibilities will include assisting customers with inquiries, processing transactions, and promoting our financial products. The ideal candidate will have strong communication skills, a passion for customer service, and a solid understanding of banking and financial services.
Duties:
- Process customer transactions such as deposits, withdrawals, and loan payments accurately and efficiently.
- Assist customers with account inquiries, providing information on products and services to meet their needs.
- Resolve customer complaints and issues in a timely manner, ensuring a positive customer experience.
- Maintain cash drawer accuracy and adhere to security protocols to prevent fraud.
- Collaborate with team members to achieve branch goals and enhance overall customer satisfaction.
We are seeking a dedicated and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in various financial services. Your primary responsibilities will include assisting customers with inquiries, processing transactions, and promoting our financial products. The ideal candidate will have strong communication skills, a passion for customer service, and a solid understanding of banking and financial services.
Duties:
- Process customer transactions such as deposits, withdrawals, and loan payments accurately and efficiently.
- Assist customers with account inquiries, providing information on products and services to meet their needs.
- Resolve customer complaints and issues in a timely manner, ensuring a positive customer experience.
- Maintain cash drawer accuracy and adhere to security protocols to prevent fraud.
- Collaborate with team members to achieve branch goals and enhance overall customer satisfaction.
Job Requirements: Requirements:
- High school diploma or equivalent.
- Previous experience in customer service or a related field is preferred.
Preferred Qualifications:
- Experience in a banking or financial services environment.
- Familiarity with banking software and technology.
- Bilingual abilities to assist a diverse customer base.
Requirements:
- High school diploma or equivalent.
- Previous experience in customer service or a related field is preferred.
Preferred Qualifications:
- Experience in a banking or financial services environment.
- Familiarity with banking software and technology.
- Bilingual abilities to assist a diverse customer base.